Returns & Exchange
45-Day Money Back Guarantee
At Chicstep.top, we prioritize your satisfaction and stand behind the quality of our products. If you’re not completely satisfied with your purchase, you can return it within 45 days for a full refund, no questions asked.
Full Refunds with No Restocking Fee
You are eligible for a full refund with no restocking fees if you return the item within 45 days of purchase. Ensure the product is in its original condition and packaging. Refunds are typically processed within 3 business days of receiving the returned items.
Easy Returns Process
Chicstep.top simplifies returns. Return your items within 45 days in their original condition and packaging. Refunds will be processed using the same payment method as the original purchase. If multiple payment methods were used, your refund may be divided accordingly. Please note, damaged items may not qualify for a refund or exchange.
Returns and Refunds Policy FAQ
What if I’m not satisfied with my purchase?
We offer a full money-back guarantee on returns within 45 days of receipt. Please return the item in its original condition and packaging.
What does “no questions asked” mean?
It means we do not impose any conditions on our money-back guarantee. However, your feedback is appreciated to help us improve our products and services.
For any questions about returns and refunds, please contact us at remywu2023@outlook.com.